Since our port agent services were launched in 2018, with Batam as our base of operations, we’ve combined local insights with high standards to keep vessels on track and crews supported wherever they dock. Essentially, we’re a team of experts who make port operations across Indonesia run smoothly. With 15+ years of experience on the ground, our team acts as an extension of your crew, taking care of every port detail so you can focus on the bigger picture.
Our mission is to protect your interests, keep costs in check, and make every port call efficient.
We build lasting partnerships through fair pricing, customized support, and a level of quality you can count on. Our goal is to give you a straightforward experience and confidence in your operations, port after port.
BALANCIA has become one of the most respected port agencies born from a passion for maritime excellence. Our team is not just seasoned but also dedicated, ensuring every vessel and crew gets the VIP treatment they deserve. We don’t just see ships; we see stories, journeys, and partnerships.
At Balancia, our CIQP (Customs, Immigration, Quarantine, Port Authority) services ensure swift and compliant clearances for smooth maritime operations. We liaise with authorities to provide vessels with a seamless and efficient experience.
Balancia provides vessels with safe, efficient, and compliant storage solutions during inactivity. Our expert team ensures optimal care and maintenance so your vessel remains in prime condition for its next voyage.
Our husbandry services cater to the essential needs of vessels during port stays. We ensure seamless operations from crew changes and provisions supply to waste management and documentation.
Our stevedore services specialize in efficiently loading and unloading cargo from vessels. With a trained professional team, we ensure timely and safe handling, optimizing turnaround times and minimizing port stay durations.
Balancia’s dry docking services are tailored to meet the specific needs of vessel owners. We collaborate closely with owners to ensure their ships are meticulously maintained and prepared for future voyages.
Delivering timely and dependable fuel solutions, we ensure vessels are consistently powered for their voyages. Our commitment to quality and precision guarantees optimal operational readiness, minimizing downtime.
We offer specialized support for marine operations beyond the shoreline. Combining expertise with cutting-edge equipment, we ensure seamless, efficient, and safe offshore endeavors for our customers.
We streamline crew changes with precision and care, ensuring smooth transitions that prioritize the well-being and efficiency of every seafarer. Our dedicated team coordinates all logistics, from documentation to transportation.
We ensure timely and secure delivery of funds to vessels. With meticulous coordination and a focus on discretion, we provide a seamless financial solution, meeting the immediate needs of ship operators and their crews.
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