Privacy Policy

Effective Date:25/06/2025

Last Updated:25/06/2025

At Rated Marine Services, we are committed to protecting the privacy of our Platform Users and Service Providers who visit our website, www.ratedmarineservices.com, and use our services. This Privacy Policy explains how your personal data is collected, processed, stored, shared, and protected.

Our platform is designed to digitally connect Service Providers with Platform Users. Information collected from users is used solely for the purpose of providing services and ensuring the proper functioning of the platform.

1. Collected Information
  • Full name
  • Email address
  • Mobile and/or work phone
  • Company name, title, logo, and business information
  • Photo of the company representative (for Service Providers)
  • Address, country, port, service category
  • Communication channels like WhatsApp
  • User-uploaded content and images
  • IP address, device information, login/logout dates
  • User behavior (searching, filtering, commenting, rating, messaging, click history)
  • Service Provider information (category details, performance data, etc.)
2. Purpose of Personal Data Usage
  • Creating and publishing Service Provider profiles
  • Ensuring visibility in map and search filters
  • Enabling communication between Platform Users and relevant Service Providers
  • Managing user-generated reviews and ratings
  • Operating the request-for-quote and quote submission system
  • Analyzing traffic and user behavior, reporting to Service Providers
  • Improving site performance and user experience
  • Fulfilling legal obligations and conducting legal processes
  • Handling user support requests
3. Sharing of Personal Data
  • With technical infrastructure providers (e.g., hosting, software, analytics)
  • With public authorities to comply with legal obligations
  • With other Platform Users (e.g., reviews, ratings)
  • With business partners or Service Providers, with explicit consent
  • User data will never be sold or transferred for marketing without legal basis or consent.
4. International Data Transfer
  • Some user data may be stored on servers located abroad (e.g., GoDaddy, Amazon AWS).
  • This constitutes international data transfer under Article 9 of the KVKK.
  • Transfers are based on user consent and conducted with necessary security measures.
5. Data Retention Period
  • Data is retained as long as necessary for processing purposes.
  • Also retained for the period required by applicable legislation.
  • Post-termination, data remains until legal obligations are fulfilled.
  • User-generated content (e.g., reviews) may remain visible if still relevant.
  • Anonymized data for analytics may be stored indefinitely.
6. Data Security
  • Encrypted data transmission with SSL certificates
  • Access authorization at server level
  • System access is logged and audited regularly
  • Firewalls, intrusion detection, and backups in use
  • Users are encouraged to use strong passwords and not share login credentials.
7. Rights of Data Subjects (KVKK & GDPR)
  • Right to access personal data
  • Right to correct inaccurate or incomplete data
  • Right to request deletion or anonymization
  • Right to object to data processing
  • Right to data portability to another platform
8. Data Anonymization and Irreversibility
  • After legal obligations end, data is deleted or anonymized.
  • Anonymized data is irreversible and may be used indefinitely for analytics.
9. Policy Updates
  • This policy may be updated periodically and published on our website.
  • Users are advised to review it regularly.
  • This policy complements the Data Processing and Storage Policy.