Terms & Conditions

Last Updated: June 2025

These Terms and Conditions ("Agreement") form a legally binding contract between Rated Marine Services ("Rated Marine", "we", "us", or "our") and you ("you" or "Your"), where you are either:

  • A Service Provider: A maritime service provider who registers and manages a company profile under one or more service categories on the Platform; or
  • A Platform User: An individual or entity (e.g., shipowner, ship manager, captain, ship master, or charterer) who accesses the Platform to discover and evaluate maritime service providers.

This Agreement sets out the terms of use, obligations, and limitations that apply depending on your role and interaction with the Platform.

1. Definitions and Interpretation
  • Agreement Period: The duration of the selected membership, typically one year unless otherwise stated.
  • Applicable Laws: All relevant Turkish legislation (e.g., KVKK), EU GDPR, and international sanctions regimes.
  • Platform: www.ratedmarineservices.com and related mobile apps and services.
  • Service Provider: A maritime firm that creates and manages a profile under defined service categories.
  • Platform User: A party using the Platform to find and evaluate Service Providers.
  • Main Service Category: Primary classification such as Survey, Repairs, Supplies.
  • Sub-Service Category: Specific offerings under a Main Category (e.g., Ultrasonic Testing under Survey).
  • Slot Limit: Maximum of 15 Service Providers per port per Main Service Category, subject to change at our discretion.
  • Confidential Information: Any non-public, proprietary information exchanged under this Agreement.
  • Data Protection Legislation: KVKK, GDPR, and related international personal data laws.
2. Commencement and Duration
  • This Agreement becomes effective upon registration or payment confirmation and remains valid for 12 months unless otherwise stated.
  • Service Providers may cancel membership with at least 30 days’ written notice before renewal.
3. Services Provided
  • Profile listing and secure data storage
  • Geo-location on an interactive maritime map
  • Search filtering by category and port
  • Visibility in port-specific results
  • User behavior analytics for reporting
  • Metrics: profile views, clicks, and favorites
  • QR code review and star rating collection
  • Display of reviews on company profiles
  • Messaging and RFQ tools for user interaction
  • Access to anonymized analytics based on plan
4. User Responsibilities
  • Provide accurate, lawful, and up-to-date content
  • Comply with data protection and acceptable use policies
  • Use the Platform for lawful, professional purposes
  • Avoid automated or unauthorized data collection
  • Respect others’ intellectual property and data rights
  • Do not post fake, deceptive, offensive, or defamatory content
  • Do not engage in excessive RFQ requests or bulk solicitations
  • Do not reverse engineer, scrape, or automate interactions
5. Fees and Payment
  • Membership fees as per selected plan, charged in USD via accepted payment methods.
  • Rated Marine may revise pricing; changes apply to new or renewed subscriptions only.
  • Slot Limit of 15 Service Providers per port per category; adjustable by Rated Marine.
  • 20% VAT applies to Turkish-registered Service Providers.
6. Intellectual Property
  • All platform content (analytics, visuals, maps, backend) is the exclusive property of Rated Marine.
  • Unauthorized use or duplication of content is prohibited.
  • User Content remains owned by users but grants us a royalty-free, perpetual license to use and adapt.
7. Confidentiality
  • Both Service Providers and Platform Users must keep any Confidential Information private.
  • Use such information only as required to fulfill this Agreement.
8. Data Protection (KVKK & GDPR)
  • We comply with Turkish Law No. 6698 (KVKK) and EU GDPR where applicable.
  • Personal data is processed for account management, platform functionality, analytics, and legal compliance.
  • Data subject rights: access, rectification, erasure, objection, restriction, portability.
  • By registering, you consent to international data transfers via third-party providers (e.g., GoDaddy, Amazon AWS).
9. Legal Compliance and Sanctions
  • Users agree to comply with all Applicable Laws, including Turkish, EU, UN, US (OFAC), UK sanctions.
  • Confirm you are not listed on any sanctions lists or resident in sanctioned territories (e.g., Iran, North Korea, Syria, Cuba, Crimea, Venezuela, Belarus, Russia).
  • Notify us immediately if your sanctions status changes.
  • We may suspend or terminate access if sanctions compliance is breached.
  • You indemnify us for any losses arising from your non-compliance with sanctions.
10. Review & Rating Integrity
  • All reviews and star ratings must reflect genuine experiences.
  • Prohibited: fake, misleading, or manipulated reviews (including coordinated IP or fake accounts).
  • First violation: official warning; Second violation: permanent removal without refund.
  • We reserve the right to verify authenticity via IP/email validation and manual moderation.
11. Force Majeure
  • Neither party is liable for failure or delay due to circumstances beyond reasonable control (e.g., acts of God, war, natural disasters).
12. Termination
  • Either party may terminate with at least 30 days’ prior written notice.
  • Immediate termination for material breach, unlawful activity, or sanctions violation.
13. Governing Law and Jurisdiction
  • This Agreement is governed by the laws of the Republic of Turkey.
  • All disputes shall be resolved exclusively by the Istanbul Anatolian Courts and Execution Offices.

Contact Information

Rated Marine Services
Uğur Tufan Emeksiz,
Atalar Mah. Dolunay Sok. Gönül Apt. No:14/8 Kartal, Istanbul, Turkey
Phone: +90 532 482 82 15
Email: operations@ratedmarineservices.com