The data we collect is processed solely for the following purposes:

• Service Provision: To create user accounts, manage user interactions, and provide the services offered on the platform.
• Communication: To communicate with users and provide support.
• Service Improvement: To analyze site traffic, examine user behavior, and improve service quality.
• Legal Requirements: To fulfill legal obligations and carry out legal processes.

The collected personal data is stored only as long as necessary for the processing purpose. The retention periods are determined as follows:

• Completion of Service for Service Providers: Data is retained as long as Service Providers continue using the Platform.
• Legal Retention Period: Data will continue to be stored as required by legal obligations, regardless of the Service Provider's status on the platform.
• Data Retention for Analytical Purposes: Some data collected through user interactions (such as reviews, ratings, or behavioral data) may be retained for analytical purposes as long as they are relevant for platform analytics, trend analysis, or reporting. These data may be used to generate insights or reports and could be visible to other users or third parties involved in the analysis, even if the Service Provider or Platform User no longer uses the platform.
• Platform User Data Visibility: For example, if a Platform User has posted a review or rating for a Service Provider, that review and rating may remain visible on the platform under the relevant Service Provider's profile, even if the Service Provider has deactivated or removed their profile. This ensures transparency and continuity in the visibility of past interactions.
• Deletion and Anonymization: After legal requirements are fulfilled or the Service Provider's service has ended, data will be deleted, destroyed, or anonymized. However, data that has been used for generating anonymized reports or trends may be retained in aggregate form and remain accessible for analytical purposes.

Data is stored on secure servers, and the following security measures are implemented:

• Encryption: Data is encrypted using SSL certificates.
• Access Control: Access to the data is restricted to authorized personnel only.
• Backup: Data is regularly backed up and protected by security measures.

Data subjects have the legal right to request the deletion or anonymization of their data. Once the deletion process is performed, the data cannot be restored.

Data is shared with third parties only under the following circumstances:

• Legal Requirements: Data may be shared with public authorities to fulfill legal obligations.
• Service Providers: Data may be shared with third parties (e.g., hosting, software providers) to provide platform services.
• Explicit Consent: Data may be shared with business partners based on explicit consent provided by the user.

To ensure the security of your data, the following measures are implemented:

• Encrypted Data Transmission
• Firewalls and Intrusion Detection Systems
• Access Control and Regular Audits

Data subjects have the following rights under KVKK and GDPR:

• Right to Access: The right to view your personal data.
• Right to Rectification: The right to correct any inaccurate or incomplete data.
• Right to Deletion: The right to request the deletion of your data.
• Right to Object: The right to object to the processing of your data.
• Right to Data Portability: The right to request the transfer of your data to another platform.

Data may be stored on servers located abroad (e.g., GoDaddy, Amazon) to facilitate the provision of platform services. This transfer is carried out based on the explicit consent of the users, and all necessary security measures are taken to ensure data protection.

This policy may be updated from time to time. Updates will be published on our website. We recommend that our users follow any potential changes and regularly review our Data Processing and Storage Policy.